Privacy and data use
Privacy Policy
This policy explains how AeroNest Dock handles information submitted through project inquiries, Google Ads lead forms, and visits to aeronestdock.com.
About this policy
AeroNest Dock ("AeroNest," "we," "us," or "our") provides B2B sales and project consultation for DJI Dock 3, Matrice 4TD, and autonomous drone inspection systems. This Privacy Policy applies when you visit aeronestdock.com, submit a website inquiry, respond through a Google Ads lead form, or contact us through the channels described on the website.
By providing information to us, you acknowledge that it will be handled as described in this policy. If you submit information through a third-party service, that service may also process the information under its own privacy terms.
Information we may collect
We collect information that you choose to provide and limited technical information generated when you use the website or interact with our advertising.
- Contact detailsContact name, company or organization, business email, and phone or WhatsApp number.
- Project detailsProject location, required quantity, intended application, preferred system, target timeline, deployment conditions, and other project requirements.
- Inquiry recordsMessages, quotation requests, correspondence, and information you submit through our website forms, Google Ads lead forms, email, or WhatsApp.
- Website and advertising dataIP address, browser and device information, referring page, pages viewed, approximate location, timestamps, interactions, advertising identifiers, campaign information, and cookie or similar technology data.
How we use information
We use personal and project information for legitimate B2B sales, consultation, website operation, and advertising purposes, including to:
- RespondReply to quotation requests, product questions, and project consultations.
- RecommendSuggest suitable products, package options, deployment approaches, and related support based on the information you provide.
- Follow upContact potential customers about the inquiry they submitted and maintain business correspondence.
- ImproveUnderstand website use, measure advertising performance, improve our pages and campaigns, and assess which information is useful to business visitors.
- ProtectDetect and prevent spam, fraud, malicious activity, security incidents, and misuse of our forms or website.
- ComplyMaintain appropriate business records and meet applicable legal, tax, accounting, or regulatory obligations.
Third-party services
We use service providers to operate, secure, measure, and promote the website. These providers may process limited information on our behalf or under their own privacy terms.
Google Ads, Google Analytics, and Google tag
We may use Google Ads, Google Analytics, Google tag technologies, and related measurement tools to understand website activity, measure campaign performance, and improve advertising. If you submit a Google Ads lead form, Google collects the information entered in that form and makes it available to us. Google may also process device, browser, cookie, advertising, and interaction data in accordance with its own policies and your settings.
Cloudflare
Cloudflare provides website delivery, performance, and security services. It may process IP addresses, request information, security signals, and limited device or browser data to deliver the site and help protect it from abuse.
Form processing and email
Website inquiry forms may use FormSubmit and email service providers to transmit requests to our sales team. The information you enter is sent through those services so that we can receive and respond to the inquiry.
If you choose to contact us through WhatsApp, your message, account information, and related communications are processed by WhatsApp under its own terms and privacy practices. We receive only the information you choose to send through that channel.
Cookies and analytics technologies
The website and its service providers may use cookies, tags, pixels, local storage, and similar technologies. Some technologies support essential website delivery, security, and form protection. Others help measure visits, interactions, traffic sources, conversions, and advertising performance.
You can control or delete cookies through your browser settings. You may also use the privacy and advertising controls offered by Google and other providers. Blocking some technologies may limit measurement features or affect how parts of the website operate.
Data retention and security
We retain information for as long as reasonably necessary to respond to inquiries, prepare and manage quotations, maintain business records, improve our services, resolve disputes, prevent abuse, and meet applicable obligations. Retention periods vary according to the nature of the inquiry, whether a business relationship develops, and any legal or operational requirements.
We use reasonable administrative and technical safeguards intended to protect information against unauthorized access, loss, misuse, or alteration. No internet transmission, email service, or storage system can be guaranteed to be completely secure.
Your choices and requests
You may contact us to ask whether we hold personal information about you or to request access, correction, or deletion. We will consider and respond to requests in accordance with applicable law, subject to identity verification and any information we must retain for legitimate business or legal purposes.
You may also ask us to stop sales follow-up communications. Transactional or project-related messages may still be necessary when you have an active inquiry, quotation, or business relationship with us.
We do not sell personal information
We do not sell or rent personal information to data brokers or third parties for monetary consideration. Advertising and analytics providers may process limited online identifiers and usage data as described above, subject to their settings and applicable law.
International visitors
AeroNest Dock serves international B2B customers. Information may be transmitted to, stored in, or processed in countries outside the country where you are located, including where we or our service providers operate. Privacy and data protection laws in those locations may differ from those in your jurisdiction.
Where required, we take reasonable steps to handle international data transfers in accordance with applicable requirements. By contacting us or using third-party inquiry channels, you understand that international processing may be necessary to respond to your request.